United Water Restoration Group Franchise

United Water Restoration Group provides emergency restoration and remediation for residential and commercial properties. Its services include drying, cleaning, decontamination, board-up work, demolition and loss mitigation following water, flood, fire, storm, sewage and mold events. The business operates in a market where emergency response is needed around the clock. Reconstruction services, such as repair and rebuilding after remediation, require the franchisor’s prior written approval.

The brand’s affiliate, United Water Restoration Group, Inc., was formed in December 2008. United Franchise Holdings, LLC was organized in April 2014 and began offering franchises in January 2015. Its headquarters are in Ormond Beach, Florida. The April 29, 2026 FDD identifies Bob Moore as president since April 2023, following his earlier operations leadership role.

The offering includes an office/warehouse operation, an Express program based in an approved home or garage, and a conversion program for established mitigation and reconstruction businesses that qualify. The office/warehouse model generally uses 1,000 to 2,000 square feet. The initial franchise fee starts at $49,000 for one territory; territory packages and qualifying conversions have different fee structures. Each format combines local operations with the system’s service procedures and approved equipment requirements.

Initial training covers restoration procedures, business operations, marketing and sales, and methods for training local personnel. The program for the owner, designated manager and technician can last up to three weeks, with separate training of up to five days for an office administrator and salesperson. Training topics include customer calls, job documentation and insurance, estimating, claims processing, field operations, fleet management, warehouse procedures and local marketing. Initial program tuition is included for the specified participants; franchisees pay travel, lodging, meals and required third-party certification costs.

Before opening, the franchisor supplies access to its operations manual, equipment and supplier specifications, and opening-campaign instructions. It approves the operating location, while the franchisee selects and secures the premises. Required third-party preparation varies by role and includes relevant restoration certifications, estimating software and safety training. The business must meet the applicable training, insurance, licensing and equipment requirements before receiving authorization to open.

After opening, the franchisor provides up to five days of on-site start-up training within the first 90 days, reviewing equipment, inventory, marketing and service procedures. Ongoing assistance includes manual access and guidance on system standards, restoration services, local advertising and industry developments. Periodic refresher training may be offered at the franchisor’s discretion; participant expenses remain the franchisee’s responsibility, and additional assistance or manager training can carry separate fees.

United Water Restoration Group offers a defined way to build a local property-restoration business around several related service needs. Its combination of emergency response, remediation procedures, claims documentation and estimating tools gives an owner a structured operating framework for coordinating technicians and serving customers during disruptive property events. The Express, office/warehouse and conversion options address different starting points, including operators with an existing mitigation business.

The ownership role centers on managing people, maintaining service standards and developing local relationships. An owner or principal owner must participate actively in management, or the business must be managed by a franchisor-approved manager who completes the required training. The franchisor also strongly recommends a full-time field marketer. This structure can appeal to owners who want to lead a practical service operation with dedicated technical and marketing responsibilities.

Read more in United Water Restoration Group: Services, Training and Franchise Ownership.