The Shutter House Franchise

The Shutter House brings together Edward Terry’s window-treatment distribution experience and Eric Grimes’s construction background. The brand’s 2024 franchise brochure describes Terry’s move from software and financial-services technology into shutter manufacturing and distribution. Grimes worked in cabinetry, high-rise construction and remodeling before entering window-treatment distribution in 2017. That brochure dates their cofounding of The Shutter House to 2022, distinguishing the franchise brand from the founders’ earlier businesses.

Today, the company’s official franchise inquiry page identifies Terry as CEO and founder. Its location directory shows a network extending beyond Alabama into markets such as Atlanta, Nashville, Katy and Cary. These are service-area listings, rather than a count of separate operating franchises. The network’s local pages explain how owners adapt product recommendations to the architecture, climate and requirements of their customers.

The offering has both exterior and interior applications. Custom shutters and hardware address a building’s exterior appearance, while interior shutters, blinds and shades give customers choices for privacy and light control. Local teams also serve business properties: the Atlanta operation describes work with property managers, architects and designers on offices, retail spaces and multi-unit buildings. This combination makes the customer relationship broader than a single product sale.

The brand’s published franchise program describes classroom and practical preparation in sales, operations, installation and inventory. Its 2024 brochure places initial instruction at the Alabama flagship and describes launch assistance in person or by video. The same program outlines an operations manual and BuildMatPro technology for estimating, invoicing, ordering and installation coordination.

For ongoing help, that brochure describes telephone and email guidance, refresher training, field visits and marketing materials. These are the brand’s published program descriptions, rather than a statement of current contractual obligations or a fixed training schedule.

The current Auburn website identifies Keith Davis as director of franchise training and describes his work with product selection, precise measuring and professional installation. Current local-owner pages also illustrate the skills owners use after opening. Cary owner Mike Mooney describes responsibility for communication from the first consultation to the final walkthrough, backed by brand product expertise and an installer network. Owners need to translate that product knowledge into clear recommendations, accurate measurements and coordinated customer projects.

The Shutter House may suit an owner who likes helping customers make practical design decisions and seeing a project through to installation. Its mix of exterior and interior window treatments creates several ways to serve the same property: an exterior shutter project, for example, addresses a different need from interior privacy or light control. The attraction is the ability to discuss those needs within one specialist service business.

Customer work can range from a single-room update to a larger residential or commercial installation. The Atlanta operation describes both homeowners and professional customers such as designers and property managers; Cary emphasizes an accountable local owner and consistent communication. For candidates with construction, remodeling, sales or project-management experience, those responsibilities offer a concrete connection between existing skills and the franchise’s day-to-day work. The best fit is an owner interested in developing local relationships and coordinating careful workmanship, rather than relying on a passive ownership promise.

For a framework to compare service scope, staffing, equipment and local operating costs, read our home service franchise comparison guide.