Send Me a Pro Franchise

The company history traces Send Me a Pro to Bary and Muhssin El-Yacoubi’s Washington, D.C. business in 2007. Bary was providing personal training, while Muhssin developed a business plan during his MBA at Northwestern’s Kellogg School. Their original business, Bounce Fitness, brought trainers to customers.

The founders subsequently developed their own technology to coordinate clients and professionals. Send Me a Trainer launched with an app in 2018, followed by a franchise system in 2019. The company dates the broader Send Me a Pro launch to 2023 and describes a 2026 shift toward Handyman +, centered on repairing, improving and maintaining homes.

The current local business model distinguishes work sold and managed by the franchisee from jobs referred to preferred vendors. Those activities differ from the separate area-representative program, which involves developing a region and supporting local franchise owners. Operating a home-services business and developing a portfolio of franchisees are distinct roles.

The current franchise FAQ describes a Franchise Academy combining on-demand modules and live sessions. Subjects include the business model, local handyman pricing, recruiting and onboarding professionals, maintenance-plan sales and local marketing. Preparation also includes setting up the local website and building the initial service team.

Ongoing support includes a dedicated business coach and marketing resources such as flyers, brochures, email campaigns, social templates, video advertising materials and access to preferred vendors. The platform supports booking, dispatch, scheduling, invoicing and payments.

These resources support an owner whose work includes managing leads, estimates and customer relationships. The owner recruits and coordinates service professionals rather than assuming that the technology alone will deliver the service. Regional-development training and responsibilities belong to the separate area-representative offering.

Send Me a Pro may suit someone with sales, organization and relationship-building skills who wants to run a local home-services business. Handyman work provides a defined starting service, with the opportunity to evaluate additional categories against actual customer needs.

The model’s appeal is the combination of a local owner and a shared technology system. A buyer should be comfortable coordinating professionals, following up with customers and developing connections with property managers and other community partners. Those are practical strengths to bring to this type of business.

For questions about service scope, staffing, equipment and local operating costs, read our home-service franchise comparison guide.