American Business Systems Franchise

American Business Systems grew out of Patrick and Linda Phillips’ own medical billing experience. They began in 1987, after a friend asked Linda to handle claims for his durable medical equipment company. The couple operated from home, sold that billing business in 1994 and began training and licensing others that year.

That transition established ABS as a provider of tools and education for independent billing businesses. Its company history describes a family-led organization that developed its services around claims processing, practice management and helping owners market to medical providers.

Today, ABS combines billing and related practice-management technology with training, customized marketing materials and owner support. Its team includes instructors, business coaches and physician-marketing specialists. Owners operate under their own company identities, using the ABS program to develop the services and client relationships of an independent medical billing business.

The current ABS FAQ describes initial onboarding as ten modules taught live over Zoom, with completion taking about two to three weeks. The business package combines this instruction with billing and practice-management technology, a company-branded website and customizable print and online marketing materials.

After initial training, ABS describes help building a marketing plan that can include local market assessment, a 90-day launch strategy, practice analysis, proposal review and assistance on sales calls. This connects learning the service with presenting it to potential medical-practice clients.

The company also describes continuing technical and marketing support. Its training and support organization includes business-owner trainers and coaches, a billing instructor and staff responsible for technology-partner relationships. Those roles address both the software side of service delivery and the business-development side of operating a billing company.

The published business package includes access to complementary solutions such as electronic records, patient portals and clearinghouse services. The particular services an owner offers depend on the business and its clients.

ABS may suit an entrepreneur who wants to build a business serving healthcare practices while keeping an independent company identity. Its combination of training, technology and marketing resources puts several startup needs within one program. A home-based option also makes the model relevant to buyers seeking an administrative service business without a public-facing retail shop.

The owner’s role includes developing relationships, presenting services and managing detailed billing work. Buyers who enjoy learning systems and communicating with professional clients may find that combination appealing. ABS provides a defined set of resources; the owner develops the customer base and day-to-day service operation.

Continue your research with our American Business Systems medical billing overview.