Right at Home offers a franchise model centered on care and assistance for seniors and other adults. Its March 31, 2026 franchise disclosure document explains the service scope, training and operating responsibilities that buyers should evaluate alongside their interest in serving the community.
The franchisor and its history
Item 1 identifies Right at Home, LLC as the franchisor. The company formed as a Nebraska corporation on July 8, 1999, began offering franchises on May 5, 2000 and converted to a Delaware limited liability company in August 2016. Its principal office is in Omaha, Nebraska.
Core services and conditional additional services
Item 1 describes core services including hands-on personal care, non-medical care, in-home assistance and companionship for seniors and other adults. The FDD separately describes ancillary services such as supplemental staffing, specialized nursing and medication management.
Specialized nursing and medication management are not automatic parts of every franchise’s service offering. They require prior written approval and compliance with the conditions in the FDD, including applicable licensing, training and other requirements. Buyers should establish the permitted service scope for their proposed operation before developing a staffing or sales plan.
What RightStart training covers
Item 11 describes RightStart as a combination of onboarding, Residence Week and Office Open training. Its table lists 85 instructor-led hours and 60 self-paced online hours, totaling 145 hours. Topics include preparing the office, servicing clients, recruiting caregivers, employee engagement, marketing and sales.
The program is provided to the Operating Principal and, at the franchisee’s election, up to two additional owners or management personnel. The FDD states that RightStart has no tuition charge, while attendees pay travel, lodging and meal expenses. Residence Week may run up to five business days, with in-person or virtual delivery as described in the document.
New owners buying a new Designated Area must also visit a pre-approved existing business for two days of observation; this requirement does not apply to resales. Additional sales training includes a two-day virtual workshop and eight weekly virtual sessions. Ongoing programs and assistance can involve separate costs and requirements.
The owner’s role in the operation
Item 15 requires an Operating Principal who makes the business their primary business focus and completes the required training. That person ordinarily must hold at least a 25% direct or indirect ownership interest, unless the franchisor waives or reduces the requirement.
The franchisee is responsible for employee training and employment decisions. The FDD requires employee background checks and prohibits using independent contractors to provide services to clients. Recruiting, scheduling and supervising the workforce therefore deserve close attention in the operating plan.
Assess local demand and operating readiness
Investigate the proposed market, referral relationships, caregiver availability and competing providers. Build a budget that accounts for payroll timing, recruiting, insurance, office costs and marketing. Broad interest in home care does not establish the revenue or profitability of an individual location.
Speak with current and former franchisees about workload and support, and review the complete applicable FDD and agreement with your advisers. Compare new-territory and resale requirements carefully rather than assuming the same opening process applies to both.
Continue with our Right at Home franchise profile and franchise-selection guide, or contact FranchiseTop40 to discuss your research questions.