Home Helpers Franchise

Founded in 1997, Home Helpers developed around helping seniors and others remain independent in their homes. Its network grew through locally owned care businesses, with support for both clients and the family members involved in their care.

In 2021, Home Helpers announced its acquisition by healthcare investment firm RiverGlade Capital. The company’s announcement also traced Emma Dickison’s involvement to 2007, before her leadership as president and CEO.

Home Helpers announced the Cared-4 program in October 2021. The program brings together in-home care, monitoring, wellness calls, and meals and nutrition planning. Direct Link provides monitoring and alert technology within the broader service offering; monitoring is distinct from having a caregiver physically present at all times.

The current brand presents its business as a coordinated approach to supporting people where they live. Services are shaped around individual needs and the capabilities of the local care business.

The official franchise materials describe a 24-month onboarding program. New owners work with the New Franchise Services team on milestones involving training, licensing, hiring, office preparation and readiness to open. The public training page describes interactive pre-opening learning and individualized coaching.

Home Helpers Home Care University, a dedicated Performance Coach and the National Support Center provide resources for owners. The support center brings together operations, marketing, training and coaching staff. Caregiver recruitment, screening and training tools are also part of the published support offering.

Continuing education includes market visits, webinars, training sessions, regional meetings, annual conferences and performance groups where owners exchange experience. The FAQ also describes intranet updates and an owner support network.

Marketing resources include a local office website, referral-based marketing tools and customizable materials such as brochures, advertising and trade-show collateral. These resources support local relationship-building and recruitment; owners remain responsible for managing their businesses and meeting applicable operating requirements.

Home Helpers may appeal to someone who wants to lead a service business centered on people and ongoing relationships. The role involves finding and supporting caregivers, communicating with clients and families, and building connections with local referral sources.

The combination of hands-on assistance and additional monitoring and wellness services gives the brand a broader service framework than a single task-based offering. Its published onboarding and coaching resources can help an owner organize the business, while day-to-day execution still depends on dependable staffing, responsive service and careful coordination.

Explore the business in Home Helpers Home Care Franchise: Cared-4, Training and Owner Responsibilities.